Direct Support Supervisor - Case Manager

Direct Support Supervisor - Case Manager at Mosaic summary: As a Direct Support Supervisor - Case Manager, you will manage program operations to enhance the lives of individuals with complex needs while ensuring compliance with safety regulations. Responsibilities include hiring and training staff, coordinating activities, and providing on-call support during emergencies. A strong focus on teamwork, community integration, and operational efficiency is essential for success in this role. If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first. We’re looking for a Direct Support Supervisor to join our team By joining Mosaic, you become part of a global mission advocating for people with complex needs and providing opportunities for them to enjoy a full life. As a Direct Support Supervisor, you’ll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities and appointments, and maintaining detailed records for the individuals served. Who will love this job: A leader and a coach - who cares about the success of your team and the individuals they serve A trusted ally - your sound judgment inspires confidence in others, helping them move towards and accomplish team goals A collaborator - you naturally draw people together while remaining calm and focused even in emotionally charged situations A skilled planner - you are adept at finding the best route moving forward while encouraging others to keep their eyes on the positive What YOU’LL do: Facilitate the integration of individuals into the community by accompanying them to recreational and social activities Monitor the comfort and safety of individuals by ensuring the living environments and program activities are in compliance with safety and regulatory requirements Intervene when aggressive and/or inappropriate behavior occurs to implement behavior plans and strategies Provide on-call support to staff during emergencies and locate staff to fill shifts when necessary SCHEDULE: Days (8am-4:30pm), Salaried, travel between Webster City and Forest City - agency vehicle available. Office location Forest City or Clarion. Commitment to Inclusion, Diversity, Equity and Belonging: At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do. What YOU’LL NEED A passion to serve others Strong attention to detail and an even stronger desire to serve others in a team environment A love of operations and creating seamless, efficient environments Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions. Ability to adapt as needed in a growing environment Associate’s Degree in a related field One year experience in a related field Certification in CPR or willingness to obtain Certification in medication administration or willingness to obtain What YOU’LL Get: Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind. Education Assistance to further your education or develop your career Health, Dental, Vision, Prescription options available Professional & Personal Development Opportunities 403b Retirement Plan Paid Time Off that starts accruing your first day Keywords: direct support supervisor, case manager, community integration, individual service, regulatory compliance, staff training, program operations, emergency support, team leadership, personal development

Location: Belmond, IA, US

Posted Date: 4/20/2025