Floor Manager

Passionate about sustainability and a love of people? We might be perfect for each other. We are an independent family run luxury venue with multiple restaurants, a farm shop, picture house, wedding venue, events space, a festival field and a hotel. We are care about our land, our people and our guests and we are looking to grow our team in our dining and drinking spaces with people that have a drive to delivery industry leading service in a goal to becoming one of the best hotels in the UK. We are currently recruiting for a Floor Manager role. If you have experience in hospitality, we want to hear from you The role of Floor Manager will involve: Day to day management, ensuring all guests receive excellent standards of customer service. Leading shifts, delegating and directing the team as required. Setting the standards for efficient and fast paced service, mentoring and developing the team to achieve excellence. Motivated to achieve budgetary targets Liaising effectively with the Kitchen and Head Chefs regarding menus, feedback and upcoming bookings. Dealing with customer queries and issues. Monitoring rotas to ensure staffing levels are correct Ensuring excellent standards of cleanliness and hygiene in all areas of the restaurant Requirements for the Floor Manager: The successful candidate must have previous restaurant experience ideally in a fast paced environment. You must enjoy being a hands-on member of a team, teaching others by your example. All applicants must have a flexible approach to their work and be willing to work the hours required of the business. An excellent standard of presentation is essential. Our managers work a variety of shifts, on any 5 days from 7, on any day of the year. Benefits for the Floor Manager: As well as a generous package, we also offer: Healthcare cash back plan with perks Staff discount in our restaurants (50% for you and up to 3 guests) Friends and family accommodation rates Participation in the TiPJAR tronc account that pays weekly (adding at least 4k in earnings a year) Free meals while on duty Holiday that increases with length of service Training & development opportunities As a small family run business, there are always opportunities for progression. AMRT1_UKCT

Location: Digswell, GB

Posted Date: 4/16/2025