Conference & Banqueting Assistant

Conference & Banqueting Porter You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team Reporting to the Conference & Banqueting Manager, Conference & Banqueting Porters are individuals who make sure that a huge part of this department is always functioning. Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes SAYE (Save As You Earn Scheme) Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events Key Duties and Responsibilities To offer the highest level of guest service in all Conference & Banqueting and Food & Beverage areas, ensuring the agreed standards are achieved at all times. To work as part of a team, being aware of colleagues and their needs, and being flexible with working hours. To promote sales within the department and across the hotel. To ensure that the C&B areas have safe working practices and that all spillages, etc, are tended to without delay. To ensure that you have an in-depth knowledge of your department's standard operating procedures, particularly room setups. To ensure guests expectations are met or exceeded, by providing hospitable service, to ensure orders are accurate and service is effective and efficient. To maintain the bar, prepare and serve drinks in the Conference & Banqueting Department. Requirements: Experience working with customers An excellent commandof the English language Excellent organisational skills Experience working in a fast-paced environment Be a strong team player Previous hotel experience in a 3/4-star hotel property is desired but not essential About us Dalata Hotel Group We bring theheartof hospitalityto every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Applications for this role will close 23rd April 2025 Benefits: Competitive Salary

Location: Belfast, GB

Posted Date: 4/15/2025