Guest Relations Officer

This is a full-time on-site role for a Guest Relations Officer in Sandton. The Guest Relations Officer will be responsible for managing guest relations, ensuring customer satisfaction, providing exceptional customer service, and performing receptionist duties. Daily tasks include greeting guests, handling inquiries, scheduling appointments, and managing guest feedback. Qualifications Guest Relations and Customer Satisfaction skills Customer Service and Communication skills Receptionist experience Strong interpersonal and organizational skills Ability to work independently and as part of a team Previous experience in a spa, hospitality, or similar environment is a plus Proficiency in English; additional languages are advantageous Well-presented Willing to work shifts and weekends Must be willing to wear high heels

Location: Johannesburg, ZA

Posted Date: 4/12/2025