Service Engineer

Service Engineer (UK) – Inspection Equipment Mechanical bias Location: Oxfordshire (open to south of Bham) Salary: £35,000 overtime (OTE £10,000) We are Service Engineer to join our team, responsible for the service, repair, and support of industrial Metal Detection, Checkweighing, X-Ray, and Vision inspection equipment across the UK. There is also an option to travel internationally if desired. Key Responsibilities: Customer Support & Training: Commission new machinery, perform validation visits, and provide technical support via phone and on-site visits. Product Performance & Upgrades: Train users (QC, maintenance, and operators) and apply software enhancements to improve equipment performance. Fault Diagnosis & Repairs: Identify and resolve product issues, ensuring high customer satisfaction and providing feedback to Technical and Production teams. Sales & Inter-Departmental Support: Work with the Sales team to identify upgrade opportunities and uneconomic repairs, assist Production with customer returns, and support after-sales upgrades or refits. What We’re Looking For: Experience in electrical & mechanical engineering (field service experience preferred). Background in the food manufacturing industry (preferred). Strong problem-solving skills and ability to work independently. Excellent communication skills with a personable approach. Proficiency in Microsoft Word, Excel, and Outlook. Full UK driving licence and willingness to travel (UK and occasional international trips). What We Offer: Company vehicle, mobile phone, and Surface Pro provided Overtime rates: 1.5x Monday to Friday 2x Sunday/Bank Holidays (paid door to door) £40 per night away from home (plus hotel and food covered) No formal on-call requirement – we prioritize work-life balance 25 days holiday bank holidays Company pension (You 5% / Employer 3%) Eyecare & Cycle to Work Scheme Employee discounts on high street stores, entertainment, holidays, and gyms Employee Assistance Program – confidential support and weekly webinars Full induction and ongoing training relevant to the role Opportunities for career development through a structured development plan If you’re looking for a well-rewarded field service role with a company that values work-life balance, we’d love to hear from you. Apply today Contact Dan Walton on SER-IN

Location: Wytham, GB

Posted Date: 4/8/2025