General Manager

Working with us provides great benefits, including: Access your pay as you earn it through our financial wellbeing platform Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World 50% off Food & Beverage at all our Hotels & F&B Venues Spa Discounts at our venues with a Spa Retail, Cinema & Leisure Discounts Development Opportunities via our Grow with us initiative, including Apprenticeship opportunities, our Development Programmes, and more Monthly Star of the Month Awards Long-service Awards, that start after 1 year of service Recommend a Friend Incentive Be rewarded for referring someone you know Access to a confidential Employee Assistance Programme (EAP) available 24/7, 365 days per year. Pension Scheme Other incentive programmes that run throughout the year About the role As the General Manager you will be energetic, approachable and cultured with a sense of fun; always curious to discover more. You'll provide day to day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on company standards and building the awareness of the venue within the local community. You'll have a close day to day involvement in all operations, multi-skilling the team to ensure an efficient but effective business, as well as creating a fun atmosphere and ensuring a highly personalised and locally inspired guest experience. An inspiring leader, you will establish clear performance goals for the team, with a passion for ensuring success of the team and business alike About you Excellent leadership skills with experience of developing a team Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise with team and guest Ability to create a collaborative, positive and motivated workforce driven to achieve company goals Excellent business and financial acumen. Commercial and industry awareness Strong time management skills, organised, and comfortable working in a fast paced environment Innovative, energetic and enthusiastic with a sales flair The ability to keep calm under pressure and solve problems quickly A sales flair and reliance when facing set backs Tact, diplomacy and persuasiveness About us At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide. INDLP Ten 40-inch LCD TVs showing all of the biggest sporting events, delicious American style burgers and a huge selection of mouth-watering cocktails are on offer at the Cairn Group's Spy Bar. When the action stops on the screen, the fun continues as Spy Bar in Jesmond plays host to a variety of exciting interactive games where you can win so many fantastic prizes. Benefits Cairn Group Staff Discount Scheme Retail and travel discounts Recruit a friend Scheme Induction and training programme Star of the Month & Golden Ticket Award Pension scheme Cairn Academy' Training & Development Opportunities Cycle 2 work scheme ( Applies to positions above minimum wage) AMRT1_UKCT

Location: Fenham, GB

Posted Date: 4/3/2025