Reception Manager - Cornwall

Reception Manager Cornwall JWR is recruiting for a dynamic and service driven Reception Manager to lead the front-of-house team at a popular family focused hotel in Cornwall, renowned for its stunning coastal views and exceptional service. Salary / Package Salary from £28-£30k DOE Performance related bonus Discounts across the group including off peak gym & spa membership Opportunity to work in a vibrant and dynamic team environment in an amazing location Career growth and development opportunities within a reputable hotel group. Role Overview: As Reception Manager, you will oversee all aspects of the front desk operations, ensuring seamless guest experiences from check-in to check-out. Your leadership will drive excellence in customer service, staff training, and operational efficiency. Key Responsibilities: Manage daily front desk operations, including check-ins, check-outs, and guest inquiries. Train, supervise, and inspire a team of receptionists to deliver exceptional service. Monitor guest feedback and implement improvements to enhance guest satisfaction. Maintain high standards of cleanliness, organisation, and efficiency at the reception area. Handle guest complaints and resolve issues promptly and professionally. Requirements: Proven experience in a supervisory or managerial role within the hospitality industry, preferably in a front desk or reception setting. Excellent communication, leadership, and organisational skills. Ability to multitask and work effectively in a fast-paced environment. Knowledge of hotel reservation systems and proficiency in MS Office. A passion for delivering outstanding guest service and creating memorable experiences. If you are a motivated leader with a passion for hospitality and a drive for excellence, we invite you to apply for this exciting opportunity - send your CV today AMRT1_UKCT

Location: Treninnick, GB

Posted Date: 4/1/2025