Receptionist
Job Location
Plettenberg Bay, South Africa
Job Description
Duties: Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the hotel standards. Check-out of guests: ensuring that we leave a lasting positive impression on guests and continue the service standard Handling guest queries and complaints Daily update of the day sheet during the day Check and respond to all emails pertaining to reception enquiries, and forward enquiries relating to other departments to the relevant HOD Complete courtesy calls Complete daily checklists Requirements: Grade 12 At least 2 years experience of hotel reception work Fluency in a second language is an advantage. Good general level of education Experience with PMS systems Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude
Location: Plettenberg Bay, ZA
Posted Date: 3/12/2025
Location: Plettenberg Bay, ZA
Posted Date: 3/12/2025
Contact Information
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