Lodge Manager

5 years minimum experience in similar 5-star LODGE MANAGEMENT position Matric Good command of the English language Proven skills & track record in Front of House & F&B management, with specific focus on Front of House Administrative Management Front Office Management experience essential Well-spoken and presentable Be guest-centric ensuring great experiences Innovative and creative To drive hospitality at the Lodge to new levels Must be experienced in managing, training, cost control and have strong administrative skills Relationship building, with staff, guests, the community, the industry (agents and other lodges) Strong leader who has overseen employees before Formal hospitality degree/diploma preferable Must be able to successfully manage the lodge in the absence of the Lodge Manager, and assist in the day-to-day operations of the Lodge Lateral thinking ability Initiative Must be able to cope under pressure to meet guests needs Good interpersonal skills and communication with staff and guests Attention to detail Diligence and self-motivation to meet deadlines Willingness/ability to share information and teach and inspire others Computer and financial skill Effective leadership & management skills Plan and manage lodge operations effectively Drive the broader goals of the group as required by Head Office Knowledge of NEBULA & OPERA Systems or similar PMS/POS system required Knowledge of Game Reserve Operations required Computer literate Able to handle pressure & difficult situations if required Able to multitask & deliver as required in accordance with company standards Adherence to all company practices Leading, training and motivating the team Drive the lodges quality plan and implement all required standards

Location: Zululand, ZA

Posted Date: 3/7/2025