Technical Support Role

What Were Looking For: We seek English Support Specialists who possesses: 1-2 years of experience in a technical environment or an IT background. Excellent communication skills in English (written and verbal). A strong focus on customer service and exceptional attention to detail. Proven troubleshooting skills, particularly with new or complex issues. At least 12 months of customer service experience. Interest in providing opportunities for IT students seeking hands-on experience in a technical environment. Must be willing to work shifts. Nice-to-Have Skills: A passion for technology and problem-solving. Familiarity with macOS and iPadOS. Experience in retail or hospitality. Knowledge of Zendesk and Point of Sale (POS) systems. Job Types: Full-time, Permanent

Location: Cape Town Region, ZA

Posted Date: 3/5/2025