PORTER - ADDETTO ALLE VALIGIE | Castello di Casole, A Belmond hotel, Tuscany

We are searching for a Doorman/Porter for the upcoming season 2025. The ideal candidate is passionate about the hospitality business. He/she is service-oriented, professional, and loves to be in contact with our guests. Main duties & responsibilities : Responsible for the welcome and farewell of our guests, according to the Company policies, standards, and procedures, maintaining high standards at all times; Responsible for the parking of guest cars and cleanliness of the parking area; Ensure that the external reception area is in order and well maintained; Being informed about guest information (arrivals, departures, and guests in house); Being informed about touristic attractions in the area and services offered by the hotel; Working closely with the Reception staff and offering assistance when necessary; Deal with emergency requests when asked by a Supervisor; Maintain professional relationships with guests and colleagues; Anticipate guests' needs. Competencies Required Effective communication: he/she communicates clearly and in an appropriate manner that positively impacts their role and the business. Emotional intelligence: he/she shows the ability to control and express emotions and handle interpersonal relationships. Collaboration: he/she exhibits the ability to work together within a group while showing respect and willingness to share information and skills. Drive results: he/she demonstrates pride in delivering exceptional service to internal and external customers. Adaptability: he/she accepts change and participates in new programs and processes. Requirements Fluent in English and Italian; Strong interpersonal and communication skills; In possession of a High School certificate. Benefits Working for such an extraordinary hotel is the opportunity to build a career with a real sense of pride and caring, in an environment that embraces the essence of the art of hospitality. Meals on duty; Uniform provided and complimentary laundry service; Employees social events; Complimentary accommodation at Belmond hotels, discounted rates on our trains, cruises, and safaris; Accommodation may be provided upon request. About Belmond Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton. Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train and remote beach retreats like Cap Juluca in Anguilla. Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace. Seniority level Entry level Employment type Full-time Job function Other Industries: IT Services and IT Consulting J-18808-Ljbffr

Location: provincia-di-siena, IT

Posted Date: 2/24/2025