Ticketing Cluster Manager, Milano-Cortina 2026 - Olympic and Paralympic Games

Ticketing Cluster Manager, Milano-Cortina 2026 - Olympic and Paralympic Games Apply locations Milan (OL) posted on Posted 3 Days Ago job requisition id JR24665 Who We Are: On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Primary Responsibilities Allocate ticket inclusive hospitality products for B2B client proposals and approve requests from sales teams in reservations systems, following established sales rules. Collaborate with Ticketing team, Product and Inventory teams and other Functional Areas as necessary. Plan ticketing operations in all venue clusters. Perform audits of hospitality seats and locations in all venues. Assist in planning of the dedicated hospitality guest support at venue Ticket Box Offices. Monitor the Competition Schedules, update internal documents when necessary and keep relevant FA’s informed of changes that could impact operations. Produce reports and data analysis for presentations and status updates. Assist in the planning and delivery of digital tickets to clients. Prepare training and supervise any additional ticketing staff that may be required. Other ticketing duties, as required to support the Milano Cortina OL Ticketing Lead and On Location’s successful delivery of the Olympic and Paralympic Games project. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required Education and/or Experience, Knowledge, Skills, and Abilities: Minimum 3 years of experience in ticketing for the Olympic and Paralympic Games or in other global sporting events with official travel and hospitality providers. Minimum 3 years of experience with event ticketing systems and databases. Excellent computer skills with high proficiency in Microsoft Office suite, in particular advanced capability in Excel. Proficiency in project management applications. Strong customer service ethic. Strong organizational and time management skills, with ability to multi-task, prioritise and meet deadlines. Fluent in Italian and English. Excellent interpersonal skills – written and verbal. Ability to work collaboratively within a team. Proactive in identifying areas where support can be provided in order to meet deadlines. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion, and culture. J-18808-Ljbffr

Location: provincia-di-milano, IT

Posted Date: 2/3/2025