Hospitality Manager

WHO WE ARE CFMWS. A job with purpose. Our 4000 person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too. THE ROLE As a Mess (Hospitality) Manager, you provide an excellent customer experience in our military messes. During big events to every day moments, you will build a rapport with the military community while utilizing your operational and hospitality experience. Military messes are places where Canadian Armed Forces (CAF) members come together to socialize and foster morale. The Mess (Hospitality) Manager will ensure smooth operation of the messes’ activities and operations, including bar operations, while adhering to strict requirements for health, hygiene and safety. You will manage the scheduling, training and performance of employees. You will develop operations budgets, business plans and monitor and report on all expenses. This is a role where everyone works as one team to provide the best customer experience for our members and contributes in creating a positive workplace. If you thrive in a customer focused environment, enjoying leading a team - this opportunity is for you QUALIFICATIONS NEEDED Education, Certifications and Licenses High school diploma AND several years of experience in the food service sector, or in a related hospitality field, including supervisory experience Provincial Responsible Service of Alcohol certification, as required Experience In coordinating bar operations services In applying policies, procedures, regulations, and applicable legislation In coordinating banquets and functions In inventory and bar management In negotiating service contracts In preparing marketing strategies In managing facilities In budget administration In personnel administration In using software for word processing, spreadsheets, presentations, databases, e-mail, and Internet browsing Competencies Client focus, organizational knowledge, communication, innovation, teamwork and leadership. LANGUAGE REQUIREMENTS English Essential / Bilingual (English and French) an asset Reading: Functional Writing: Functional Oral: Functional BENEFITS AVAILABLE Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage. Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days. Retirement Planning: A Defined Benefit Pension Plan (if eligible) and Group Savings Plans. Learning and Development: P ayment of professional association memberships, online learning opportunities including a Linked I n Learning sub scription and second language training. Perks: Discounts through CF One Member Appreciation. OTHER INFORMATION This is an on-site position with an assigned work location. START DATE May 2025 INCLUSION AND ACCOMMODATION CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.

Location: New Lowell, CA

Posted Date: 1/28/2025