Receptionist

Receptionist Location: St Albans Contract Type: Full-Time Working Hours: Monday to Friday, 8:00am – 4:30pm About the Business We are working with a highly regarded wealth management firm in St Albans that is seeking a professional and proactive Receptionist. This organization is known for delivering exceptional financial advice and wealth management services to a diverse client base. They pride themselves on fostering a collaborative, client-focused culture and providing a welcoming environment for both employees and visitors. This is an exciting opportunity to join a forward-thinking organization and play a key role in creating a positive first impression for clients and visitors alike. The Role As a Receptionist, you will be the first point of contact for visitors and clients, ensuring a professional and welcoming experience. Alongside managing the front desk, you will take on a variety of administrative tasks to support the smooth running of the office. Key Responsibilities Front-of-House Duties: Greet visitors, clients, and employees with a warm and professional demeanor. Prepare refreshments and escort clients to meeting rooms, ensuring they feel welcomed and comfortable. Answer and direct phone calls, taking accurate messages as required. Maintain a tidy, organized, and welcoming reception area. Handle incoming and outgoing mail and deliveries, ensuring timely distribution. Administrative Support: Process and manage incoming leads for marketing purposes, ensuring accurate data entry and timely follow-up. Scan and process daily post in line with company procedures. Monitor centralized inboxes, distributing correspondence to the appropriate teams. Manage office supplies, ensuring stock levels are monitored and replenished. Coordinate meeting room bookings and prepare rooms for use. Assist with document tasks, such as printing, scanning, and filing. Support the team with additional administrative tasks as needed. Client Support: Address visitor and client queries promptly, ensuring a high level of service. Liaise with internal departments to ensure client needs are met efficiently. Support visitor onboarding processes, such as providing security passes and Wi-Fi access. Candidate Profile The ideal candidate will be reliable, professional, and customer-focused, with a strong ability to manage multiple tasks. Key skills and attributes include: Excellent interpersonal and communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and general office equipment. Attention to detail and a proactive approach to problem-solving. A friendly and approachable demeanor. Reliability and punctuality to ensure consistent office coverage. This is an excellent opportunity to join a highly respected organization and contribute to their ongoing success. If you are a professional individual who enjoys working in a client-facing role, we’d love to hear from you.

Location: St. Albans, GB

Posted Date: 1/25/2025