Technical Sales Consultant

Role Summary: Kersia, a global leader in biosecurity and food safety incorporates Holchem Laboratories Limited, specialist manufacturers of detergents and disinfectants. Holchem provide a unique technical hygiene service to the Food and Service Industries. Consistent growth and investment has enabled the company to develop into one of the UK’s leaders in this market sector working in partnership with both blue chip and Independent Companies. We are recruiting for a Technical Sales Consultant to join our Food Service & Facilities Division. The successful candidate will be responsible for: The servicing and support of end user customer accounts. (End-user customers include restaurants, hotels and other varied Foodservice businesses.) Completing service reports on a bespoke service app to support sales, cost control, safety and sustainability objectives. Training staff on site for chemical safety and product applications. Installation and maintenance of non-electrical dosing equipment. Surveying and prospecting for new end user customers. (Groups or large single sites that warrant service and support.) Updating both the CRM system and supporting service planner. Managing the relationship with distributors within the region. (95% of Kersia F&F business is delivered via distributor partners.) Providing input into the F&F team on marketing opportunities, service improvements and other progressive suggestions. Key Skills / Attributes / Core Competencies: Experience working within the hospitality, hygiene industries or on-site technical service roles. Ability to plan for and manage multiple priorities. Confidence to install (or be trained to install) non-electrical dosing equipment. Understanding of the F&F product range, applications and regulatory details. (Full training is provided on these points). Full driving license. Responsible for all elements of health & safety. Ability to continually improve quality and effectiveness in all activities. IT literate with a good understanding of Microsoft Office (Word, Excel, PowerPoint). Personal Attributes / Core Behaviours: Excellent interpersonal skills to facilitate communication between teams and with customers and colleagues in person via email and over the phone. Flexibility with the ability to work as part of a team but also on own initiative. Organised and efficient to meet deadlines and deliver objectives. Calm and confident with problem solving skills. Strong attention to detail.

Location: Scotland, GB

Posted Date: 1/25/2025