Transport Manager (Global Sporting Event) - Italian/English Speaking

Description To understand all elements of the assigned hospitality programme, develop and deliver host training, roster and manage the host team for the assigned hospitality programme pre-event and onsite. We will have roles starting throughout 2025. These will be contract roles until March 2026. Key Responsibilities: Pre-event planning and implementation Coordination of on-site operations related to host training and host games time operations Coordination of iLUKA host team Develop a clear understanding of the Hospitality programme, daily schedule, team roles, responsibilities & expectations Produce detailed training plan for generic client training Plan and attend site trips, client meetings as agreed Produce team and client documentation as required Plan and manage on-site operations Establish effective operational systems for host team movements (linked to other areas of programme) Establish effective communication systems for the iLUKA host team internally and towards the management team on the programme Coordination of all designated iLUKA host team elements of hospitality programme Establish specific training needs for programme Develop training / operational manuals to ensure iLUKA host team has thorough knowledge of all procedures Provide end of programme reports as directed by Programme Manager Day to day management of iLUKA host team Prepare familiarisation training with other managers so the team are fully conversant with all aspects of the programme including hotel facilities; resort facilities; event venues; excursion & activity venues; gala dinner venues etc. Ensure that training covers all aspects of Guest contact, i.e. Transport, sports venue, leisure training, Hotel Prepare an Operations Manual, for the event team so that information is readily available & easily accessible including essential contact numbers, local area information, local area history, sports venue information, sports venue maps, hotel facilities, excursions and activities, gala dinners, programme activities, transport information, guest points of contact (coach speeches, coach procedures, hotel welcomes and all other points of contact with guests), transport protocol, Event Schedules and History This is not an exhaustive list and all team members will be expected to contribute to any other aspects of the business, as necessary. Skills, Knowledge, Expertise: Fluent in Italian and English Excellent organisational skills Strong time management skills with ability to meet strict deadlines Ability to multi-task and meet strict deadlines Flexible approach to working hours and ability to adapt to a dynamic environment Able to build rapport at all levels Proactive, positive approach to all tasks and a high degree of reliability Attributes: High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment Willing to roll sleeves up and get involved Passionate about sport, hospitality and delivery Able to work in a calm, kind and professional manner in a pressured environment Ability to prioritise a demanding workload The iLUKA Collective is a specialised agency, developing and delivering coordinated strategic activations for sponsors and other stakeholders at global events. We are experts in executing cutting edge event hospitality experiences born from intelligent strategic direction. Our heritage is big events for big companies looking for strategic and measured solutions which focus on creating unforgettable experiences for stakeholders that are integral to sponsors' success. Our experience working with Sponsors, Organising Committees, International Sporting Federations, Governing Bodies and Host City stakeholders enables us to develop our clients' sponsorship story to ensure that activations maximise the communication of their messages as well as guide global teams and their local markets through the unique complexities of delivering effectively at global events. At The iLUKA Collective we take people seriously; hospitality is about people, it is people that drive the difference. Our project teams create extraordinary hospitality programmes for our guests and our team lift that experience to truly create a once in a lifetime experience. The iLUKA Collective is renowned for the teams we build; we hire great people in order to deliver great events. We expect our teams to be professional, dedicated and full of energy. If that is you and you are interested in working at the world’s premier global sporting events, we are always keen to meet people who share the same passions as us. J-18808-Ljbffr

Location: provincia-di-milano, IT

Posted Date: 1/24/2025