Facilities Manager

Our client is looking for a Facilities Manager in South West London. The role will be based on-site, ensuring that all aspects of the estate run smoothly and to the highest standard. Duties: Oversee the day-to-day operations of the estate, ensuring smooth operation across all aspects, including maintenance, communal areas, and building infrastructure, across multiple blocks. Develop, implement, and monitor a comprehensive maintenance schedule for all aspects of the estate, ensuring that the building systems, common areas, and grounds are maintained to the highest standards. Ensure the estate complies with all health, safety, and environmental regulations. Regularly conduct risk assessments, implement safety procedures, and ensure both staff and contractors follow safety protocols. Manage and coordinate external contractors and service providers for maintenance, repairs, cleaning, and other services. Ensure all work is completed on time, within budget, and to agreed standards. Lead and manage the on-site concierge team. Provide training, coaching, and development to maintain high service standards and operational efficiency. Assist with the preparation and management of the service charge budgets, ensuring cost control and financial efficiency in the operation of the estate. Oversee the management of communal areas and facilities, ensuring they are safe, accessible, and well-maintained for the residents. Promote and implement sustainability initiatives, including energy-efficient solutions, waste reduction, and environmentally-friendly practices across the estate. Act as the first point of contact for residents regarding any maintenance issues, concerns, or facility-related matters. Resolve issues promptly and professionally to ensure a high level of resident satisfaction. Role requirements: Minimum of Level 4 qualification from the Institute of Workplace and Facilities Management (IWFM) or equivalent. Proven experience as a Facilities Manager or in a similar facilities management role, ideally within a residential environment with multi-block developments. Strong knowledge of property management and facilities operations, including building maintenance and residential estate management. Experience managing a team of on-site staff, providing leadership, support, and development to ensure a high level of service delivery. Strong communication and interpersonal skills, with the ability to build positive relationships with residents, contractors, and service providers. Knowledge of health and safety regulations, building compliance, and relevant legislation in a residential setting. Financially astute, with experience managing budgets and cost control within facilities management. Highly organised with the ability to prioritise tasks, manage multiple projects, and ensure timely and efficient service delivery.

Location: London, GB

Posted Date: 1/23/2025