Front Office Agent

We are looking for a passionate and enthusiastic Front Office Agent for Borgo Santo Pietro, an award-winning five-star luxury boutique hotel located in the heart of Tuscan countryside, surrounded by a 300-acre organic farm, vineyards and wonderful gardens. The individual is passionate about hospitality with a positive attitude, excellent communication and problem-solving skills. Main responsibilities: – Provide reception, cashier and internal reports. – Contribute to exceptional guests experience from check in to check out, by being a key contact point in the Relais. – Welcome guests upon their arrival and assign rooms. – Provide information about the Relais, available rooms, rates and amenities. – Respond to clients’ complaints in a timely and professional manner. – Register guests collecting necessary information. – Liaise and collaborate with other departments for a smooth communication flow. Candidate profile: – Fluent level of English and Italian languages is required. – At least two years of experience in a similar role in luxury hotels is an asset. – Knowledge of hotel management software is compulsory. – Knowledge of LQA standards is preferred. – Excellent customer service attitude. – Outstanding communication and organizational skills. – Ability to work independently and handle stressful situations. Details of the offer: Full time, seasonal contract We offer a competitive package, food and accommodation included. Only shortlisted candidates will be contacted. J-18808-Ljbffr

Location: chiusdino, IT

Posted Date: 1/23/2025