Server

Job Description Job Description Benefits: Fun and Exciting Work Environment Culture & Community - engaging team events, monthly team recognition 401k, Roth IRA Financial Security - competitive salary, incentive bonus structure Generous Paid Time Off Policies Work-Life Balance - Flexible working schedule Health & Wellbeing - company sponsored health and vision insurance Professional Development Role Purpose: The purpose of a server at Uptown Alley is to provide excellent customer service and ensure that guests have an enjoyable dining experience. Key Responsibilities: Strategic and Financial Responsibilities Upselling and Revenue Generation Payment Processing Table Turnover and Seating Optimization Operational Responsibilities Compliance and Safety Problem Resolution Menu Knowledge Customer Service Responsibilities Customer Satisfaction Education & Qualifications: Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling High School Diploma or Equivalent Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment Experience: Servers should have prior experience working as servers in a restaurant or hospitality setting Strong understanding of front-of-house operations, including customer service techniques, order taking, and table service Desirable - Previous experience in a high volume restaurant Skills & Competencies: Customer Service Orientation Communication Skills Attention to Detail Technological Proficiency POS Systems Reservation Systems Personal Qualities: Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven. Languages: English Desirable - Spanish Department: Operations/Culinary Location: On-Site Travel Required: No Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager/AGM Collaborates With: Management team, Administrative support Supports & Engages With: FOH, BOH

Location: Manassas, VA, US

Posted Date: 1/22/2025