Restaurant Manager

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ . Do what you love, care for the world, dare to challenge the status quo BELIMITLESS Job Description Conduct departmental daily briefings to ensure that all pertinent information is well received by team members. Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards. Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service. Handle guests’ complaints and comments tactfully and efficiently. Handle all administration work pertaining to cashier/bar operation requirement and company’s policies. Maintain department communication logbook and updated notice board. Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests. Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations. Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features. Ensure that health, safety and security procedures are in place in the outlet. Attend all briefings, meetings and trainings as assigned by management. Perform proper handover and communication to the next shift. Assist other food & beverage outlets with their operations during peak times or when required. Qualifications Secondary / High school education. Additional certification(s) in Food & Beverage will be an advantage. Good reading, writing and oral proficiency in English language. Ability to speak other languages and basic understanding of local languages will be an advantage. Minimum 2 years of relevant experience in a similar capacity. Good working knowledge of MS Excel, Word, & PowerPoint. High degree of professionalism with sound human resources management and business acumen capabilities. Additional Information Good communication and customer contact skills. Service oriented with an eye for details. Ability to work effectively and contribute in a team. Self-motivated and energetic. Must be well-presented and professionally groomed at all times. J-18808-Ljbffr

Location: provincia-di-milano, IT

Posted Date: 1/22/2025