Research Director

Research Director Full-time position - Based in Angers (France) or Paris / Home-Office (1 day / week). Who we are… MMGY TCI Research is an agency specialised in Travel Data Intelligence and a leader in the analysis of competitiveness and attractiveness of destinations, awarded by the World Tourism Organisation. We are part of the Travel Intelligence Group within MMGY Global, a $100 million marketing communications and technology company with over 600 colleagues across global offices. As the world’s leading integrated marketing company specializing in the travel, tourism and hospitality industries, inspiring people to go places is more than just a line – it is at the core of everything we do. From telling stories that inspire consumers to travel to providing opportunities that empower our staff to grow, this mantra is driven by the mission and values we share across all MMGY Global agencies and offices. Our clients include a hundred key players in the visitor economy (ministries, regions, departments, metropolises, tourist offices, accommodations, theme parks) active in Europe and other regions of the world (Caribbean, Americas, Middle East). Our mission: We have established internationally recognised standards for measuring the performance and attractiveness of destinations, based on hybrid approaches that combine conventional research with controlled analysis of Big Data (online reputation, reviews, credit cards spending, mobile data). Our company has earned a solid reputation for providing insights beyond data to guide tourism policy and destination marketing. Our ambition: MMGY TCI Research continues its growth through innovation and geographical deployment of its solutions, leveraging the best in technology and human intelligence to define advanced KPIs and contribute to the travel industry. We are hiring a Research Director… Reporting to the Managing Director in France and in daily connection with the rest of the team based in Europe (Angers, Paris, Brussels) and in the US, you are active and fully autonomous in conducting the projects and relationships with your clients. You develop a portfolio of clients, both in France and internationally: briefing, proposals, on-boarding, support and analysis. You will oversee and manage 1 to 2 analysts, guiding them in their career development. You are active at all stages of our missions: project setup and data collection management with the Back office team, supervision of processes, integration of external data, analysis, report writing, creation of infographics, client presentations and recommendations, always ensuring client relations, adherence to deadlines, and the quality of deliverables. You also contribute to product development and the visibility of the company by proposing improvements to our offerings, communication actions, data storytelling (webinars), managing our client portfolio, AI integration. About you… Minimum of 7 years of relevant experience in market research, data analytics, trend-based tracking and analysis, or similar. With a master’s degree or postgraduate level (ESC, Science Po, master’s degree in marketing / Statistics), you demonstrate rigour, precision, good analytical and synthesis skills. You have good interpersonal skills and excellent verbal and writing abilities. You are comfortable managing projects for French and international clients. You enjoy data analysis and can convert diverse data into relevant insights for your clients, providing added value. Beyond survey-based methodologies, knowledge or interest in using big data and social data is a plus. Independent, with a good team spirit, enthusiastic, and with a willingness to work with our internal and external resources (providers). Excel and PowerPoint hold no secrets for you Mastery of other software solutions in the field of data processing or reporting/visualisation is a plus (SPSS, Sphinx, Tableau, Power BI). You want to work in a highly international environment. A very good command of English is essential for this position. An interest in the travel sector is a must Experience in the sector is a plus

Location: Paris, FR

Posted Date: 1/21/2025