Reservations Agent - Maternity Cover

We are currently looking for bright talent to be part of the reservations team at the beautiful and iconic Gore Hotel. Family-style management and a caring and considerate approach to our staff are the philosophies at the Starhotels Collezione. The Collezione consists of the groups top thirteen luxury five- and four-star hotels, located in the heart of New York, Paris, London, Milan, Trieste, and Venice. Each hotel has a distinct charm, embodying the local culture while sharing the Italian spirit, creativity, passion, and high level of service that encapsulate the whole group. We are currently looking for an energetic and ambitious reservations agent to join the Starhotels team on a full-time basis to support our complex reservations team in daily tasks within the complex. What are we looking for: Handle all phone calls and email enquiries in a highly professional manner Engage professionally with guests over online web chat Convert enquiries into bookings Accurate logging reservations into the system The role will be following a shift pattern of 5 out of 7 days a week, including weekends/bank holidays We are looking for someone with a pleasant & welcoming manner. Benefits: For the right people we are committed to offer great career development opportunities, competitive salary and an array of benefits including but not exclusively: Refer a Friend Scheme (up to £750 per referral) Workplace Pension Discounted stay & F&B among the group Cash back Health Benefit including optical, dental, chiro and physio 24/7 access to speak to a GP online In line with The Requirements Of The Asylum And Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility. AMRT1_UKCT

Location: South West London, GB

Posted Date: 1/18/2025