Reception Supervisor

Do you have a passion for creating an inviting and memorable first impression? Do you embody the spirit of a true host, thrive in a fast-paced, dynamic environment, and have the skills to support and inspire a high-performing team? Join the team at CLAP , a Japanese experiential dining restaurant in Knightsbridge, where your career can truly flourish. About the Role: As a Reception Supervisor, you will play a key role in supporting the Reception Manager while leading the team in their absence. Youll help train and motivate the reception staff to ensure they consistently deliver premium service and represent the company at their best. With a focus on managing and coordinating reservations in a fast-paced environment, youll ensure smooth front-of-house operations while maintaining the highest standards of professionalism and guest engagement. Your strong presence, exceptional communication skills, and ability to handle challenging situations will create a welcoming and engaging experience for every guest. What We Offer: Competitive Salary : We value your skills and expertise with a market-leading pay package. Career Growth : Join a growing company that is committed to investing in our staff through training, development, and a strong focus on promoting from within. Team Spirit : Work in a friendly, supportive environment where collaboration and mutual respect are paramount. Staff Benefits : Staff meals during shifts, uniform, exciting staff competitions with prizes, and incentives to reward your achievements. Training & Development : Benefit from extensive training programs and continuous investment in your growth and success. What Were Looking For: Proven experience in a similar role, preferably with knowledge of SevenRooms or similar reservation systems. Strong leadership skills to deputise for the Reception Manager, train, and support the reception team. Excellent spoken and written English, with a polished tone of voice and professional appearance suited to a premium environment. The ability to stay calm and composed under pressure, effectively managing challenging guests and situations. A proactive, engaging personality with a passion for hosting and creating engaging, memorable experiences for guests. Exceptional organisational and multitasking skills to manage a busy reservation system and ensure smooth front-of-house operations. If youre ready to step into a leadership role and contribute to the vibrant, growing environment while showcasing the essence of Japanese hospitality, apply now to become part of the CLAP experience We look forward to welcoming you to our team AMRT1_UKCT

Location: South West London, GB

Posted Date: 1/17/2025