Reception Manager

Are you a natural leader with a passion for creating an inviting and memorable first impression? Do you embody the spirit of a true host, thrive in a fast-paced, dynamic environment, and have the skills to lead a high-performing team? Join the team at CLAP , a Japanese experiential dining restaurant in Knightsbridge, where your career can truly flourish. About the Role: As a Reception Manager, you will lead and inspire our reception team, ensuring they are well-trained, motivated, and consistently delivering the premium service our guests expect. As the face of the company, the team will rely on your guidance to present themselves at their best. Youll manage and coordinate reservations in a busy, fast-paced environment while upholding the highest standards of professionalism and guest engagement. With a strong presence and exceptional communication skills, youll confidently handle challenging situations and create a welcoming and engaging experience for every guest. What We Offer: Competitive Salary : We value your skills and expertise with a market-leading pay package. Career Growth : Join a growing company that is committed to investing in our staff through training, development, and a strong focus on promoting from within. Team Spirit : Work in a friendly, supportive environment where collaboration and mutual respect are paramount. Staff Benefits : Staff meals during shifts, uniform, exciting staff competitions with prizes, and incentives to reward your achievements. Training & Development : Benefit from extensive training programs and continuous investment in your growth and success. What Were Looking For: Proven experience in a similar role, preferably with knowledge of SevenRooms or similar reservation systems. Strong leadership skills to train, mentor, and coordinate a high-performing reception team. Excellent spoken and written English, with a polished tone of voice and professional appearance suited to a premium environment. The ability to stay calm and composed under pressure, effectively managing challenging guests and situations. A strong personality with a passion for hosting and creating engaging, memorable experiences for guests. Exceptional organisational and multitasking skills to manage a busy reservation system and ensure smooth front-of-house operations. If youre ready to lead a dynamic team in a vibrant, growing restaurant while showcasing the essence of Japanese hospitality, apply now to become part of the CLAP experience We look forward to welcoming you to our team AMRT1_UKCT

Location: South West London, GB

Posted Date: 1/17/2025