Director of Sales London

Director of Sales London Luxury Hotel Collection Incredible Benefits | Competitive Salary | Career Development Opportunities Join Our Award-Winning Team at Red Carnation Hotels Are you a driven, dynamic sales leader looking to make an impact in the world of luxury hospitality? Red Carnation Hotels is seeking an enthusiastic and confident Director of Sales to take our Sales and Marketing function to the next level. This is your opportunity to work with a world-renowned hotel collection and play a pivotal role in achieving our sales and business goals Location: Central Office, Victoria, London Employment Type: Full-Time Working Pattern: Monday to Friday Salary: Competitive Salary Incentives About Us: Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world. We are thrilled to have been named AA Hotel Group of the Year (2024) Our commitment to excellence has earned us numerous prestigious awards, including Best Employer (2023) and Sustainable Business (2023) at The Cateys. We take great pride in our dedication to developing our own talent, having been honoured with the Princess Royal Training Award three times (2017, 2020, and 2023) by HRH The Princess Royal and City & Guilds. Additionally, we are proud to be the first privately owned company globally to retain the Platinum Investors in People accolade. To further reinforce our reputation, we have also been recognised as a Top Employer (2024) in the United Kingdom, a testament to our outstanding employee conditions. Key responsibilities of the Director of Sales will include: Identify and prospect new high-value accounts, focusing on corporate clients diplomatic circles and leisure markets. Build a robust pipeline of clients through market research, networking, and targeted outreach, leveraging tools like Salesforce, Navigator and CoStar. Actively engage with new leads through tailored presentations, property showcases and immersive sales experiences to convert prospects into active clients. Attend and represent Red Carnation Hotels at key industry events, exhibitions, and networking opportunities to generate leads and build relationships. Develop and execute a structured handover process for accounts that reach maturity, ensuring smooth transition to on-property sales teams for continued account management. Collaborate closely with on-property teams to provide detailed insights and ensure the ongoing delivery of exceptional service and client satisfaction. Act as a resource for on-property teams during the initial stages of account handover to ensure alignment on client expectations. Focus on securing business in emerging and high-growth markets, targeting industries and sectors aligned with Red Carnations London properties. Partner with diplomatic entities, luxury concierges and corporate event planners to establish The Red Carnation Hotels s their preferred choice for high-end accommodation and events. Drive awareness and demand for unique offerings such as private dining, full property by-out and extended stays. Track and report on key performance metrics related to new business acquisitions, including lead generation, conversion rates, and revenue growth. Continuously evaluate the ROI of sales initiatives, adjusting strategies to ensure effectiveness and alignment with business goals . What are we looking for? Experience: A minimum of 3-5 years of sales experience in hospitality, leisure, or luxury industries with a strong focus on corporate clients and high-profile accounts. Sales Expertise: Proven experience in driving revenue through targeted strategies, client acquisition, and account management. Relationship Building: Strong ability to develop lasting relationships with high-value clients, diplomats, and key industry influencers. Tech-Savvy: Proficiency in CRM systems like Salesforce, along with tools such as Navigator and CoStar. Negotiation Skills: A natural negotiator with strong presentation abilities and an outgoing, confident personality. Team Collaboration: Ability to work seamlessly with on-property teams to ensure client satisfaction and smooth handover processes. What's in it for you? Holiday allowance increasing with length of service up to 27 days 8 bank holidays. Professional, award winning learning and development opportunities from day one. Enhanced paid maternity leave & paternity leave. 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels worldwide. Two paid volunteering days each year, because we care about our community Access to immediate Employee Assistance Programme, because we care about our employees. Global Employee Appreciation Party, where we get to celebrate our incredible teams. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. AMRT1_UKCT

Location: South West London, GB

Posted Date: 1/17/2025