Front of House Reception Team Member

Company Description Join us at Accor, where life pulses withpassion ? As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.? Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.? Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world? Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.? Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitality is a work of heart , ? Join us and become a Heartist . Job Description -Handle any guest complaints and/or remarks made at the front desk. -Contribute to guest satisfaction at all times by providing high quality services throughout their stay. -Ensure service standards are followed with friendly and engaging service You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. Qualifications Service focused personality is essential. Previous experience in a similar role is an asset. Prior experience working with OPERA CLOUD system. Strong interpersonal and problem solving abilities. Additional Information Benefits: Salary £13.16per hour. Benefit from a free one- or two-day break in another Accor property in the UK each year. Employee discounted rates in Accor Hotels worldwide. Excellent training and development opportunities within the hotel and throughout Accor worldwide. Complimentary meals on duty. Recommend a Friend bonus. Cycle to Work Scheme. Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis. AMRT1_UKCT

Location: The City, GB

Posted Date: 1/16/2025