Spa Therapist (Casual and Permanent)

The Bulgari Hotel London is seeking dedicated Spa Therapists for both casual and permanent positions. As a Spa Therapist, you will be responsible for delivering exceptional treatments to guests, ensuring adherence to operational procedures, codes of conduct, and standards. Reporting to the Treatments Manager, you will be responsible for delivering exceptional treatments to guests. You will assist the Senior Therapists team in ensuring that all operational procedures, codes of conduct and standards are adhered to. You will also strive to exceed personal and team sales targets and objectives. Key Responsibilities: Provide a variety of spa services, including body treatments, massages, facials, waxing, and manicures/pedicures, in a safe and comfortable manner. Maintain equipment and manage inventory of products. Keep accurate client records and ensure treatment rooms are clean and well-stocked. Respond to customer queries and needs, promoting retail products or additional services as appropriate. Uphold hygiene standards and follow health and safety regulations. Qualifications: Proven experience in a spa environment, preferably within luxury hospitality. Relevant NVQ or professional qualifications in aesthetics or physiotherapy. Excellent communication and customer service skills, with fluency in English. Immaculate presentation and the ability to engage warmly with guests. Understanding of 5-star hospitality standards. To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an immaculately presented individual who possesses informal yet impeccable customer service skills with your ability to engage with our guests being one of your greatest assets. AMRT1_UKCT

Location: South West London, GB

Posted Date: 1/16/2025