Customer Service Assistant

Supporter Services Assistant £25,000 FTE per annum, plus 8% employer pension contribution Part time, please state what hours and days you are available January – July contract Hybrid Working – a mixture of office (Godalming) and home working Do you have a passion for engaging with customers or supporters? Are you dedicated to delivering a high level of customer service? Do you thrive on attention to detail? As a leading campaigning and lobbying organisation, we actively combat the persecution of wild animals for 'sport' in the modern world. If that sounds like a cause you believe in, we want you to join our dynamic team at the League Against Cruel Sports. This is more than just a job—it’s an opportunity to be part of a movement that drives meaningful change for wildlife in need. If you're ready to contribute your skills to a cause you care about, apply today What You’ll Do: As our Supporter Services Assistant, you will play a pivotal role in developing the credible, compassionate image the League gives to supporters as well as delivering excellent customer service. Your responsibilities include: Responding to all supporter enquiries Providing inbound and outbound telephone services Keying in supporter details and actions onto our database Creating direct debits, taking credit card donations and processing supporter payments; Dealing with inbound and outbound post Who You Are: We need a forward-thinking and creative individual with a passion for animal welfare, who possesses: Experience in a customer or supporter services role Proven experience of working with Excel Excellent written and verbal communications skills Why Join Us: We understand the importance of a healthy work-life balance, with 28 days of annual leave (pro-rata), in addition to public holidays, we also enjoy flexible working arrangements, including options for compressed hours and remote work from day one. We offer a generous employer contribution of eight percent towards your pension scheme so you only have to contribute if you want to, and additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League. The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply. We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation. Ready to make a real difference? Don't wait - apply now We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter stating what days and hours you are available. Together, we can redefine what is acceptable and create a better world for animals.

Location: Godalming, GB

Posted Date: 1/15/2025