Hospitality Supervisors for Cheltenham Festival

Do you want a socially-rewarding role in the hospitality, retail or events industry? We are looking for Hospitality Supervisors to lead the team and deliver legendary experience for our guests at Cheltenham Racecourse during the race days. Come and join our team for The Cheltenham Festival , most popular event in jump-racing calendar of the season We have plenty of work opportunities during the events days and more; Sunday 9th March - prep day Monday 10th March - prep day Tuesday 11th March – Champion Day Wednesday 12th March – Style Wednesday Thursday 13th March – St Patrick’s Thursday Friday 14th March – Gold Cup Day Working Hours We are looking for applicants who are able to work the whole event, event days are estimated to be 12 -14 hours of work each day. By joining the Constellation team you'll have the opportunity to work at any one of our 5,000 venues across the UK. Role responsibilities Daily tasks may include: - Providing a brilliant service for our guests - Swiftly resolving customer service complaints - Ensuring smooth communication between team members - Overseeing the floor, mitigating any issues smoothly - Motivating staff members & communicating with management - Cash-handling & administering refunds correctly Requirements - Previous supervisor experience preferred. - Please note that some locations (such as schools) may require an enhanced DBS check. Please make the recruiter aware if you already hold one. If not, we will assist with this process. - The ability to remain calm during high-volume periods - Enthusiastic & energetic - Excellent communication skills - High empathy and understanding of others - Excellent organisation skills Why should you work with us? - Great opportunity to work in a friendly and fast-paced environment - Competitive pay, paid weekly - Be part of a great, supportive team - Gain some great transferable skills and work experience - Receive full training in Health & Safety, Hygiene and Manual Handling that are recognised industry-wide. - Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme. Apply online now via our short application form with your CV and cover letter. We will be in touch shortly and if successful, you could be working in one of our venues within a few days.

Location: Cheltenham, GB

Posted Date: 1/15/2025