Team Administrator – Luxury Product

Excellent opportunity to join our client based in Pershore, Worcestershire that supply an exciting product to businesses including high level customers. Our client is currently recruiting for a permanent Team Administrator to join the team. If you are looking for career development, then this is a great opportunity for someone who wants to further their administrative and customer service skills We are looking for someone who likes to take ownership, as this role will evolve into a senior team member, over peak times you will actively help with training and inductions and will also assist the Customer Service Manager with key customers. Duties and Tasks Customer service - - Handling Customer service queries via phone, email, and live chat functions. - Placing corporate orders and liaising with corporate clients. - Producing quotations and advising customers on products that suit. - Taking on the role of supervisor when the customer service manager is away. - Investigating and resolving customer complaints. - Investigating and resolving delivery queries. - Support with induction and training of temporary staff members. Administrative and marketing tasks – - Supporting with workload across platforms to include Amazon, eBay and Not on The Highstreet– Data entry, amending listings and creating specifications. - Supporting Customer service manager across other brands. - Collating data from our sales channels and support analysing results. Candidate Attributes: - Customer Service experience, whether that's face to face (retail/hospitality) or in a customer service environment. - Fantastic with people as this client put their customers at the heart of everything they do. - Enjoy making decisions and connecting with people from all walks of life. - Can easily navigate your way through multiple systems and tasks at any one time. - Have good IT and numeracy skills. Salary – Competitive & Negotiable Hours – Monday – Friday – 9am – 5.30pm with flexibility during busy periods

Location: Wick, GB

Posted Date: 1/14/2025