Restaurant Manager - South Ascot (Must Drive)

Job Description Job Role - Restaurant Manager Rate of pay - £48,500 (service charge) Location - Windsor (Must Drive) POSITION OVERVIEW ? To be responsible for the smooth running of all restaurant services through close liaison with the Head Chef, Assistant Manager and service team. ? To develop a well-structured team of food and wine service motivated to deliver the highest levels of service and guests care and exceed expectations at all times. ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS Manage, lead & motivate the team to enhance performance, achieve business goals, financial budgets and service standards ? Mentor, train & coach team members - includes day-day coaching & OTJ training & formal training ? Manage shift coverage, work load & resource distribution within & across teams ? Monitor & evaluate team performance & conduct PDPs for team supervisors ? Interviewing, hiring, induction & succession planning of staff ? Manage departmental budge, P&L, Payroll To develop, implement & monitor appropriate service & performance standards to ensure consistently outstanding guest experience for guests ? Ensure all procedures & day-day performance comply with legislative & hotel guidelines e.g. Health & safety, food handling & hygiene legislation; good HK practice; F&B linen & uniform care ? Identify, implement & monitor new standards to enable service excellence ? Ensure all team members are enabled to deliver consistently excellent service To manage, monitor & continually improve service & operational systems to enable seamless guest relations & comply with Hotel guidelines ? Develop, deploy & monitor professional guest service systems e.g.: Reservation system; guest records ? Manage & monitor an effective billing and cash management system i.e. Micros point of Sales ? Proactively monitor & respond to guest comments & feedback ? Drive innovation, identify & resolve issues & challenge current procedures to ensure continuous improvement of service & operational standards To ensure the menu and environment is consistent with a luxury establishment in order to meet & exceed guest expectations & maximise business growth ? Review & update menus to reflect Hotel status, industry trends & guest needs ? Manage & maintain excellent condition & care of furniture, fixtures & equipment etc ? Manage appropriate stocking & usage of linen, glassware, china & silverware ? Ensure all team members display excellence in personal grooming & hygiene To conduct sales & marketing activities in order to drive business growth & profit ? Contribute to the preparation & implementation of F&B marketing plan ? Plan, implement & monitor sales promotions & marketing activities as needed ? Manage day-day brand business to maximise sales ? Stay ahead of hospitality market trends & assess competition as needed To provide effective day-to day communication with guests, colleagues & teams ? To work across brands & partner with colleagues to harmonize procedures & share knowledge ? To lead & facilitate Brand team meetings QUAIFICATIONS & DESIRABLES ? Hotel management diploma or university degree ? Previous experience in a five star environment ? Experience within a leadership role ? Fluent written and spoken English ? Sound knowledge of the hospitality industry ? Business acumen and experience of budget management ? Proven financial success and ability to analyse data ? Service excellence ? People management experience ? Driven ? Immaculate appearance Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. AMRT1_UKCT

Location: South Ascot, GB

Posted Date: 1/12/2025