Marketing and Studio Coordinator

Role Description This is a full-time on-site role for a Marketing and Studio Coordinator at The PilatesBarre in Dallas, TX. The PilatesBarre Studio Coordinator is not only responsible for the overall experience of the clients and day-to-day operations of the studio but has an emphasis on TPB’s marketing relations and social media presence for the business. They will serve a key role in handling delegated studio tasks and responsibilities to further the business initiatives that keep The PilatesBarre the top-of-the-line fitness experience it is. STAFF MANAGEMENT Manage and communicate with front desk staff at all studios Overseeing client attendance, managing inventory, updating payment information and announcement boards Assist the Studio Management in daily studio tasks, projects, and deliverables Train and mentor front desk associates and assistants through daily tasks, sales techniques, and problem-solving Participate in and contribute to weekly team meetings Drive and meet sales goals STUDIO MANAGEMENT Responsible for managing overall studio maintenance Basic troubleshooting of BarreFormers and Treadmills along with communicating steps taken towards resolution to upper management staff Ensure that all merchandise and supplies are replenished, organized, and aesthetically presented within the studio Must have the ability to drive sales, retail, and payment plans through customer relations and daily interactions CLIENT RELATIONS Greet and check-in clients including new registrations, accepting and reconciling payments, and introducing class equipment Answer emails and phone calls in a professional manner while utilizing resourcefulness and business acumen Deliver exceptional customer service by addressing and resolving customer concerns in a professional manner Follow up with all clients to gather feedback Build relationships with clients to ensure The PilatesBarre continues to grow and meet the clients demands MARKETING Responsible for collecting content for daily Instagram Stories AM/PM to stay in front of clients and communicate important and relevant studio information Discover and create opportunities for The PilatesBarre to be involved in community events and serve as liaison in communication with studio partnerships and events Represent The PilatesBarre and participate in events on and off-site REQUIREMENTS Understanding of marketing in order to execute tasks and create posts on a daily basis Recognize gaps in advertising and marketing at The PilatesBarre and capitalize on the opportunity to better support those areas Strong customer service and social interaction skills demonstrating patience & cooperation Passion for fitness and a genuine interest in the care and well-being of clients Strong attention to detail and accuracy Highly organized and able to prioritize and meet deadlines Trustworthy and able to handle confidential information Work as a member of a cohesive team with all staff members and instructors Professional, punctual, reliable, and neat Ability to open and close studios as well as work independently and report to Studio Manager Must be able and willing to travel between studios (University Park and Devonshire locations) Shifts include early mornings and/or evenings and weekends. Holiday availability and weekends required. Must be flexible to stay late and accommodate changes in studio class times. Morning Shifts: 5:30 AM- 2:00 PM Evening Shifts: 1:00 PM- 8:00 PM Qualifications Communication and Writing skills Sales and Event Planning skills Project Management skills Excellent organizational and time-management skills Strong attention to detail Ability to work effectively in a team Experience in the fitness or wellness industry is a plus Bachelor's degree in Marketing, Communications, Business, or related field

Location: Dallas, TX, US

Posted Date: 1/11/2025