Aftersales Manager

Job Introduction We are currently recruiting for a high achieving Aftersales Manager for our Toyota Dealership based in Patchway, North Bristol. The hours of work are 08:00 to 18:00 Monday to Friday. Listers Toyota Bristol (North) is the European flagship for Toyota and Lexus. It is an 21 bay workshop, with dedicated MOT, wheel alignment and SMART repair facilities. In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience. Role and Responsibilities Accountable for all workshop, service and the parts department staff, you will manage, coach and develop the team to reach their full potential and performance. Planning, forecasting and delivering sales targets. Growing workshop utilisation and efficiency. Responsible for your own budget, you will relish the opportunity to drive the business forward. Working closely with other department managers to drive the overall centre performance About you This is a key role, responsible for approximately 30 colleagues, significant budgetary responsibility and a relentless drive to be the number one Toyota centre in the UK. We will only therefore accept applications from candidates who have previously worked with proven results as a Service Manager or Parts Manager in a similar size role, or experienced Aftersales Manager looking for a bigger challenge. Not only are we equal opportunities employer, we proactively work to engage a diverse, inclusive workforce. You will be expected to drive this forward with us. You will have the drive and talent to push the department forward; working to achieve agreed KPIs and brand standards. You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand. What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. ADZN1_UKTJ

Location: Bristol, GB

Posted Date: 1/11/2025