Food and Beverage Operations Manager

Our client, a 5-star hotel near Bracknell, are looking to recruit a Food and Beverage Operations Manager to join their team Job Overview The Food & Beverage Operations Manager will assist the Director of Food & Beverage in the development and delivery of the Food & Beverage strategy across the business, ensuring exceptional guest experience that is consistent with brand guidelines and food hygiene and health & safety legislation. As a key member of the leadership team this role would participate in and drive the strategic direction of the business. This Food and Beverage Operations Manager position offers a very competitive salary excellent benefits including: Competitive salary service charge Complimentary stays Excellent Food & Beverage discounts £1,000 Refer a friend bonus scheme World-class learning and development opportunities Social events throughout the year Free Meals on Duty Discounts with 1000's of retailers More Key Responsibilities Support the Director in implementing Food & Beverage strategy, ensuring quality and brand consistency. Achieve KPIs, exceed guest expectations, and maintain strong supplier relationships. Oversee recruitment, training, and team retention, while fostering collaboration across departments. Manage communications, address guest feedback, and drive continuous improvement. Ensure efficient use of resources and motivate the team for excellent customer service. Ensure compliance with regulations, benchmark performance, and manage staffing and scheduling. Lead by example, provide personalized guest Service, and maintain cleanliness and organization. Monitor performance, achieve financial and engagement targets, and ensure accurate billing. Develop the team's skills through training, reviews, and coaching, while collaborating with other departments for smooth operations. Assist the Director of Food & Beverage with EBITDA generation within Food & Beverage. Assist the Director of Food & Beverage with financial KPI's, once agreed. Assist the Director of Food & Beverage in the delivery of all Food & Beverage capex projects - on time and on budget. Create/maintain the Food & Beverage budget in conjunction with the Director of Food & Beverage, producing forecasts when required. Pursue new revenue earning opportunities to facilitate additional experiences and profit streams. Manage department stock and ordering process while controlling operating costs, payroll and departmental expenses against the P&L Requirements & Desirables: Hotel school diploma or equivalent 5-star hotel experience Previous similar experience Food and wine knowledge Commercial and Business awareness Excellent interpersonal skills Leadership, Influencing and Training skills Complaint handling/Problem-solving Motivator If you are a Food & Beverage Operations Manager looking for a fantastic new opportunity in a 5-Star environment, then this is the role for you Scattergood's are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website AMRT1_UKCT

Location: South Ascot, GB

Posted Date: 1/11/2025