Mobile Product Manager

Ever been frustrated with technology in a hotel? Maybe your room key didn't work, or there was nothing on TV worth watching, or maybe you simply missed the familiarity of your at-home entertainment system. At SONIFI, we're working to change that. We partner with international hotel brands and leading technology companies to develop the seamless and personalized experiences guests want today - and tomorrow. We're continuously building and advancing our technology solutions and we're looking for a new Product Manager to join our team. This role will focus on building the guest mobile experience, including how mobile features interact with TV, Internet, and hotel systems, such as new cloud-based Property Management Systems (PMS). You'll compile internal and external requirements, research the market and product options, and provide product leadership through the entire product lifecycle - definition, business case, development, launch, sustainment, and feature/system EOL. If you're committed to innovation and have a proven track record in product development for mobile and/or hospitality technology, let's talk. Position Summary: The Mobile Product Manager is responsible for product line strategy for existing and future stayconnect and Digital Hospitality mobile products, cloud PMS integrations, and mobile product lifecycle management, which includes identifying new product opportunities or enhancements, performing product definition, conducting market and product analysis, and managing the product launch process from concept to market launch and beyond. This position will be a primary point of contact as relates to the mobile product for internal coordination across engineering, operations, sales & marketing, and for external partners. This position will evaluate the inputs and priorities and determine the appropriate roadmap based on market interest and needs. The role is also responsible for ensuring the Sales & Marketing teams are supported with the customer-facing product expertise needed in growing the product's adoption and monetization in the market. Essential Functions: Specific areas of responsibility include: Evaluate and prioritize key market and technology opportunities to enhance SONIFI's Digital Hospitality / Mobile offerings, differentiate our product offerings, and build a new revenue-generating product line Collect customer / user insights to inform overall product strategy and specific product-market fit. Collect and analyze competitive information, track competitor's products and communicate internally as necessary. Evaluate how information from advanced cloud PMS integrations can be used to improve or introduce new product features. Define product requirements for new mobile features or enhancements and manage mobile deployments via app stores and/or cloud updates. Define deployment types (native app, web app, and/or API), white label capabilities, and target markets for each feature. Develop business case for new features. Analyze existing product performance (sales, margins, usage, support cases, failure rates, etc.) and define impact on product development and product enhancements. Work closely with all departments and third parties for new product development efforts. Coordinate the product launch process to ensure product delivery as defined and on schedule. Define individual product deployment plans including appropriate market testing. Oversee product development efforts from product concept to market launch, including coordination and evaluation of results for market tests. Recommend appropriate pricing or value for new products. Support product marketing, sales plans and activities. Define go-to-market strategy, target cohorts, and value propositions. Provide product documentation, and work with sales and marketing on mobile-related support materials. Prepare and present product demonstrations and provide training, as necessary, to members of the Department, Sales and other departments within the Company. Monitor product quality issues, app reviews and feedback, and work with appropriate departments to address as necessary. Evaluate product end-of-life and manage end-of-life implementation. Communicate product information and updates to appropriate departments. KnowHow: Bachelor's degree in business, marketing, engineering or related field and 3 to 5 years work experience in product management or product development for mobile software, PMS, or technology services company is required. An equivalent combination of experience and/or education will also be considered. Proven track record of shipping product. Experience in collecting customer feedback and requirements required. Familiarity with designing, building, testing, and using mobile applications required. Cloud PMS experience preferred. Experience with products or services that entail complex systems integrations preferred. Experience with SaaS models, API-based or data-enriched products strongly preferred. Strong communication skills - oral, written, and electronic. Strong leadership skills, with prior experience leading and managing cross-functional teams preferred. Ability to collect, aggregate, organize, and analyze data. Exceptional attention and care for details while keeping the bigger picture in focus. Self-starter who is consummately curious and prioritizes impact proactively. Broad exposure to current and future technology concepts and an aptitude to understand and communicate technical concepts to diverse audiences (both technical and non-technical). Superior people skills, in order to gather product information, facilitate evaluation processes, and perform business development functions. Anticipated. Salary Range: $80,000 - $115,000 We offer a competitive salary and a comprehensive benefits package including health, dental, vision, 401(k) with employer match, paid time off (PTO), flexible work arrangements, professional development opportunities, pet insurance, and on-demand pay. The final salary will be determined based on factors such as experience, education, and location. SONIFI and SONIFI Health value diversity and we are proud to be an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status. If you require assistance in filling out our online application due to a disability, please contact Human Resources at 605-988-1000. For more information about Equal Employment Opportunity, please visit: https://www.eeoc.gov/ Zr Technical Job Details Pay Type Salary

Location: Sioux Falls, SD, US

Posted Date: 1/10/2025