Head Waiter/waitress

Head Waitress / Waiter Pay -Up to £28,000 depending on experience Location - Hornchurch High Street (Living local is preferable) Start Asap Goldmills Recruitment are seeking a permanent full time Waitress to work at an Italian restaurant in Hornchurch which aims to provide not only delicious food and drinks but also a memorable and enjoyable dining experience for its patrons.With its focus on Mediterranean-inspired cuisine, cocktails, beers and wines, it provides a wide range of options for guests to indulge in. Working Hours up to 40 hours per week / evenings and weekends are essential. The ideal candidate will have a minimum of 2 years experience in hospitality front of house. Have a good understanding of allergens and high-end clients expectations. Silver service knowledge is preferred. Key Responsibilities Team Leadership: Supervise, train, and motivate the waiting staff to deliver exceptional customer service. Customer Experience: Ensure guests receive a warm, friendly, and efficient service from arrival to departure, addressing and resolving any issues promptly. Inventory & Supplies: Monitor and manage stock levels of front-of-house supplies, placing orders as needed. Health & Safety Compliance: Ensure all front-of-house activities adhere to health, safety, and hygiene regulations. Reporting: Work closely with management to provide insights on service performance, customer feedback, and operational improvements. Requirements Proven experience in a similar role within the hospitality industry. Strong leadership and interpersonal skills. Excellent organizational and multitasking abilities. A customer-focused attitude with the ability to handle complaints professionally. Knowledge of health and safety standards. Flexibility to work evenings, weekends, and holidays as needed. A passion for hospitality and delivering memorable experiences. Please apply today with an updated CV if you are interested We look forward in speaking with you soon, The Goldmills Hospitality team. AMRT1_UKCT

Location: Hornchurch, GB

Posted Date: 1/10/2025