Ticketing Administrator

New Temporary role based in Reading Key Duties and Responsibilities for the role To be responsible for maximising revenue from sales of tickets, season tickets, hospitality and memberships whilst providing exceptional levels of customer service To assist with day to day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines To assist with the set-up of all sales platforms To deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers’ expectations To maximise all sales opportunities by engaging and understanding the customer’s requirements. To carry out any other tasks as directed by your line manager To ensure your working space is kept clean and tidy at all times, adhering to the club’s clear desk policy To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks. 4627655

Location: Reading, GB

Posted Date: 1/10/2025