Hotel Night Manager

Night Manager - Boutique Hotel - Up To £32,000 Are you an experienced hospitality professional looking for a leadership role in a dynamic, customer-focused environment? Wonderful boutique hotel is seeking a Night Manager to join the team and oversee smooth operations during the night shift. Key Responsibilities: Opera System Knowledge : Experience with Opera or a similar PMS system is ideal; we welcome candidates with foundational knowledge and a willingness to learn. Customer Service Excellence : Previous experience in a guest-facing role is essential. You will handle guest interactions, ensuring satisfaction and resolving any conflicts professionally and efficiently. Fluent English Skills : Strong verbal and written communication skills in English are required. Leadership Experience : Proven experience as a manager or supervisor in hospitality is essential. You will manage and motivate a small night team. Duty Manager Skills : Knowledge of health and safety procedures, including pool testing, is desirable. Willingness to Train : Preparedness to complete First Aid and Pool Responder training, if needed. Administrative Proficiency : Capable of creating staff rotas and managing administrative tasks, with a readiness to learn new computer systems. Conference Management : Ability to manage and prepare conference room setups during the night shift, optimizing day staff resources. Porter Duties : A hands-on approach to support porter responsibilities when required. What We're Looking For: A proactive, solution-oriented individual with a strong work ethic. Previous experience as a Night Manager or Duty Manager Exceptional organizational and multitasking skills. A team player who thrives in a fast-paced, boutique hotel environment. What's On Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and friendly work environment in a unique, boutique hotel setting. If you have the skills and experience as a Night Manager and ensure the highest standards of service, we'd love to hear from you. AMRT1_UKCT

Location: Ford, GB

Posted Date: 1/9/2025