Food & Beverage Assistant Manager

Summary

Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours: 37.5 hours per week inc weekends & Bank holidays

Salary: £23,868 pa

Duration: Permanent/ Full time

Interview date: Thursday 23rd & Monday 27th January 2025

Potential start date: w/c 10th Feb 2025

What it's like to work here

To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.

Knightshayes Court is a Victorian mansion built in 1869.

We are fortunate to have an Organic Walled Kitchen Garden where we utilise this wonderful produce on our menus wherever possible.

Our operation is all year round with the exception of some later nights in December for our Christmas lights therefore weekend/Bank holiday working will be required. Generally you will have one day in the week plus one day at the weekend however we do require flexibility to meet the needs of the business. There are no spilt shifts.

What you'll be doing

You'll assist your Manager in the management of our Cafe operations so that it is commercially successful, achieving stretching financial targets & maximising income & profitability, playing your part in our Team leading for a great Visitor experience therefore this role will require a hands on approach in our Cafes including Barista & Till operation & as required Back of House.

You'll ensure the consistent delivery of exceptional service & presentation standards that consistently exceed our Visitors expectations.

You'll have delegated responsibility for recruiting, training & developing a fantastic, Service focused team & embedding National Trust Food & Beverage standards.

Who we're looking for

We’d love to hear from you if you’re:

•Used to achieving outstanding customer service in a similar environment.

•A good leader of people, skilled in setting personal objectives and giving feedback.

•Experienced with budgets to increase income and control costs (including managing stock and waste).

•A people person, with a friendly attitude and great communication skills.

•Aware of health and safety compliance.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

Location: Tiverton, GB

Posted Date: 1/8/2025