Team Leader

Were looking for a Team Leader to join our Logistics team!

As a Team Leader for N Brown, youll work to effectively manage operational processes, resource and colleagues within our Logistics operation. Youll provide an excellent customer experience for all of our internal and external customers within agreed objectives and SLAs, and youll drive change through a continuous improvement culture. Were looking for people that are passionate about leading people and youll be a role model for our core behaviours and be a true advocate for our culture!

Shift pattern: 4 days on 4 days off. Your working hours will be 2pm to 1:30am.

Location: Our Logistics hub is located in Shaw, Oldham. It can be easily accessed via Tram, which is a just few minutes walk away, and we also offer free car parking for anyone who wishes to drive to the site

What will you do as a Team Leader at N Brown?

• Youll lead, support, motivate, train and develop the Logistics Operational colleagues in your team to ensure our Logistics Operational objectives are met.
• Youll accurately log colleague time and attendance, and youll ensure all colleagues absence is managed in line with N Brown policy.
• Youll make sure that delivery of all Health & Safety (including all current COVID) measures and housekeeping requirements are maintained, and youll ensure there is a safe and clean environment for all colleagues and visitors on the Logistics sites.
• Youll work to achieve production and compliance targets and SLAs whilst making sure that we are using the most cost-effective use of resource and services. Youll also respond to adjustments in production plans and assign resource where needed.
• Youll deliver the departmental budgets through effective manpower, planning and performance management.
• Youll review performance and quality for your area of responsibility and provide weekly cost analysis.
• Youll also review and respond to direction to investigate trends in MI.
• Youll be flexible with start/finish times of shift in order to plan the day and provide accurate details for handovers for colleagues and be open to support business needs with flexibility of overtime when required.
• Youll be multiskilled to manage several departments outside of your main department.
• Youll identify process improvements and support implementation through the use of lean six sigma methodology to ensure the logistics operation is efficient and flexible to meet our customer demands.

What skills and experience will you have?

• To be the voice for your colleagues.
• Champion a true team culture for your colleagues.
• Champion People and Engagement initiatives for your team.
• Create a supportive, inclusive environment where your team are encouraged to do their best.
• Be open to feedback from your team and create ideas to improve colleague experience. Act as role models.
• Communicate honestly with colleagues.

Whats in it for you?

• 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
• Annual bonus scheme
• Enhanced maternity and adoption leave
• Access to Apricity, a self-funding IVF benefit at a reduced rate
• Company pension with up to 8% N Brown contribution
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Colleague discount across all N Brown brands
• Life assurance
• Onsite café with subsidised rates and local restaurant discounts!
• Paid volunteer time all our colleagues can take a full day paid to volunteer for a charity of their choice

N Brown who we are and why work for us?
At N Brown, were committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by championing inclusion, well become the most loved and trusted fashion retailer. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

Were a forward-thinking digital retailer with a financial services proposition to be proud of. Were customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. Were experienced, with over 160 years of trading under our belt. Were inclusive, as we believe in fashion without boundaries; and were sustainable, striving to make as little impact on the planet as possible.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and were so proud to have made this list - as voted for by our very own colleagues!

Our promise to you:
Were an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply to this role as Team Leader at N Brown?
As soon as we receive your application, well send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!

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Location: Shaw, GB

Posted Date: 1/8/2025