Concierge

About the Role:

We are seeking a dedicated and customer-focused Concierge to join our team at a leading property management company. The successful candidate will be responsible for providing exceptional customer service and managing various aspects of building operations.

Key Responsibilities:

• Customer Service:
  • Provide a warm and welcoming atmosphere to residents, guests, and visitors.
  • Handle inquiries, complaints, and requests promptly and efficiently.
  • Build strong relationships with residents and foster a positive community environment.
• Building Operations:
  • Monitor building systems and report any issues to the appropriate departments.
  • Assist with security protocols, including access control and visitor management.
  • Manage incoming and outgoing mail and packages.
  • Coordinate with maintenance and cleaning staff to ensure the building is well-maintained.

Required Skills and Qualifications:

• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritise tasks.
• Experience in a fast-paced, customer-focused environment.
• A professional and courteous demeanour.
• Basic computer skills.

What We Offer:

• Competitive salary of £27,000 - £28,000 per annum.
• 28 days holiday including bank holidays.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.

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