Operations Manager

The Urban Space and Travel Company Limited operate serviced apartments, apartment hotels, co-working, meeting and event space in Cardiff and the Vale. To support the expansion plans and drive the company to the next level, an opportunity has arisen for an experienced Operations Manager to manage the operational function of the business.

Reporting directly to the Managing Director.

The successful candidate will work a basic 40 hours a week.

The role will include people management, production and analysis of monthly departmental and reputation performance.

The service operates 7 days a week, with various hours to suit the needs of our guests. As part of the management team your working pattern will include flexibility, evening and weekend work.

We are looking for someone with a love for hospitality, a willingness to learn, consistent and dedicated in the delivery of excellence. This is a fast-paced role where you will need to think on your feet and solve problems before they happen so we need a proactive and confident individual.

As Operations Manager you will be responsible for the day to day management of the operation function of the business. You will be responsible for the management of the Housekeeping, Duty Managers and Maintenance teams ensuring the highest possible quality of guest service and product offering to all guests received meets and exceeds expectations. You will support the control of all costs working alongside the Managing Director and Finance Manager to ensure the financial performance is maximized.

In return, you can expect to receive on-the-job training, bucket loads of opportunities for growth and career progression in a major growth industry. In addition to the competitive package on offer we will provide a great place to work, progressive holiday entitlement, discounted rates on our accommodation, a pension scheme to participate in and access to our partnership programme which offers an array of discounts and deals on the best bars, restaurants, spas and leisure activities.

How to apply;

Please send your CV and covering letter explaining why you feel that you would be the best candidate to join our team

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