Junior Account Manager

Contract: Full-Time (40 hours / 5 days)

Working Days: Monday to Friday. Flexible working options available

Salary: c.£30,000 per annum

Benefits:

• Private Medical Insurance or Health Cashback Plan
• 25 days annual leave plus bank holidays
• Gym membership
• Weekly fresh fruit delivery
• Free on-site parking

Job Purpose

Serve as a key point of contact for client enquiries and projects across an assigned portfolio. Build and maintain strong client relationships, ensuring their needs and expectations are met.

Key Responsibilities

Account Management

• Build and nurture strong working relationships with clients, liaising with key stakeholders and reporting on large-scale projects.
• Develop a deep understanding of client businesses and their objectives.
• Support in generating new opportunities with existing clients and identifying future prospects.
• Assist the Senior Account Manager in managing project campaigns, including timeline planning, cost management, supplier coordination, and internal team communication.
• Effectively communicate with internal teams to ensure successful project delivery.
• Participate in creative meetings, contributing ideas for new projects.
• Monitor budgets and deadlines, escalating any issues or changes to your line manager promptly.
• Ensure all work aligns with client brand guidelines and tone of voice.

Administrative & Reporting Duties

• Collaborate with the Senior Account Manager to produce monthly reports summarising completed work, upcoming projects, profitability, and other relevant updates.
• Maintain accurate and up-to-date administrative records, including:
• Project management software (e.g., Asana)
• Time-tracking tools
• Cost sheets and job sheets
• Email correspondence
• Ensure company systems (e.g., Breathe HR, Timely, Outlook, Teams) are regularly updated.
• Accurately report on budgets and expenses in a timely manner.
• Ensure expense submissions are completed weekly.

General Duties

• Represent and promote the company professionally at all times.
• Develop comprehensive knowledge of client brands to act as a confident advocate on their behalf.
• Adhere to company policies and procedures, including health and safety standards.
• Maintain company equipment, ensuring any loss or damage is reported promptly.
• Communicate availability effectively to line managers and relevant stakeholders.
• Foster clear and professional communication internally and externally.

Person Specification

• Minimum 2 years’ experience in account management or advocacy, preferably within the drinks industry.
• Experience in the hospitality sector is advantageous.
• Excellent communication and organisational skills.
• Strong ability to manage multiple tasks and meet deadlines effectively.

This role offers an opportunity to work in a dynamic and collaborative environment, supporting key client relationships and contributing to exciting projects.