General Manager

We are thrilled to announce an exceptional opportunity with Los Mochis London City!

We are seeking an outstanding General Manager to lead our flagship venue. Los Mochis City elevates the London dining scene in a stunning 14,000 sq ft restaurant on the rooftop of 100 Liverpool Street. Located on the 9th floor, the restaurant boasts a 3,000 sq ft outdoor terrace with views of the City. Los Mochis City is our second location in London, following the highly acclaimed Los Mochis Notting Hill.

If you are passionate about delivering unparalleled dining experiences and ready to take on a leadership role in a vibrant and dynamic environment, we invite you to join us for this exciting journey.

The Role

As the General Manager, you will play a crucial role in ensuring the smooth operation and success of our restaurant. You will oversee daily operations, manage 250 team members and a large management team, maintain high-quality standards, and deliver exceptional guest and team experiences. As General Manager, you will develop and be supported by some of the best leaders in hospitality.

If you have an entrepreneurial spirit, a can-do attitude, bags of personality, and a passion for hospitality and are looking to take the next step in your career, we invite you to apply for this exciting opportunity. Join our award-winning team and contribute to creating an exceptional hospitality group.

About us

From Tokyo to Tulum, Los Mochis restaurant is the global pioneer of pairing Mexican & Japanese cuisines, showing off the vibrancy, passion, and heat of Mexico whilst celebrating the cool elegance and precision of Japan. The team behind this brand come with years of successful experience and is part of an award-winning international team. If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade.

Benefits include:

• Private medical insurance.
• Bonus package
• Paid sick leave.
• Study support scheme.
• Free meals while on duty.
• 50% off when visiting the restaurant with family & friends.
• People-focused culture.
• Further career development and growth as the restaurant group expands.

Key Responsibilities:

• Oversee all aspects of restaurant operations, including but not limited to, staff management, customer service, inventory control, and financial performance.
• Train, mentor, and motivate staff to deliver exceptional service and maintain a positive work environment.
• Monitor and maintain high-quality standards in food preparation, presentation, and overall dining experience.
• Collaborate with the Director of Operations to develop and implement strategies to drive sales, increase profitability, and achieve business objectives.
• Handle customer inquiries, complaints, and feedback promptly and professionally, ensuring customer satisfaction.
• Assist in scheduling staff, managing labour costs, and optimising productivity.
• Conduct regular performance evaluations and provide constructive feedback to your Heads of Department.
• Assist in recruiting, hiring, and training new employees, ensuring a skilled and efficient workforce.

Requirements/skills:

• Experience as a General Manager role in a high-volume, upscale dining establishment.
• Commercially aware and financially astute.
• In-depth knowledge of restaurant operations, including front-of-house and back-of-house procedures.
• Strong leadership skills with the ability to motivate and inspire a diverse team to achieve exceptional results.
• Excellent communication and interpersonal skills, with the ability to effectively interact with staff, customers, and vendors.
• Exceptional guest care skills and a genuine passion for providing an outstanding dining experience.
• Strong organisational and time management skills, with the ability to multitask and prioritise effectively.
• Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues.
• Ability to work in a fast-paced environment, multitask, and prioritise tasks effectively.

If you are a dedicated, results-driven individual with a passion for the restaurant industry, we invite you to apply for the General Manager position at Los Mochis.

Los Mochis is an equal opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.