Administrative Lead

Sharpsmart is a part of the Daniels Family; a large international business with operations across Australia, South Africa, United Kingdom, Canada, and the United States. An essential service provider to Healthcare, Daniels Health & Sharpsmart were founded with the vision of “making healthcare safer” – we have achieved this through innovative safety products and clinically-focused waste services that lead the industry.

As we continue to expand, we're excited to open our doors for a Administration Lead to join our team!

The candidate we’re looking for is someone who takes ownership and has self-driven initiative and a “do what it takes” attitude. Day to day you will be providing high-quality administration, managing processes inline with business needs and co-ordinating alongside our Operational & Transport teams.

As a growing company, we are looking for someone who wants to grow with us and use a lead role as a stepping stone to refine their skills and prove their ability to do what it takes.

What will your role involve?

• Managing the whole administration of customer order from point of order placement to clean submittal to billing​
• Analysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests
• Working towards Service Level Agreements and ROI standards
• Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficiencies​
• Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internally
• Managing inventory of office consumables and lead on office initiatives to maintain standards​
• Constantly look for new ways to better/improve the current administrative process
• Leading the site administrative team to include training and performance management.
• Coordinate and lead projects to support improvement, efficiencies and business requirements

Who are we looking for?

• 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
• Strong knowledge of administrative process and procedures
• Intermediate to Advance with computer systems (Microsoft office suite, etc.)
• Strong communication skills both written and verbal
• Proven experience in improving processes and procedures
• A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
• Ability to react positively with sudden and unexpected changes in demand
• Strong attention to detail, all work accurate and performed to a high standard
• Excellent organizational skills
• Previous leadership experience
• Project coordination and management experience

What are we offering?

• Competitive salary package plus bonus potential
• Pension
• Private Healthcare and Dental care options
• Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink plus much more.
• Genuine investment throughout your career for professional development
• Company events and networking opportunities
• Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment