Data Analytics Team Lead

Job Title: Data & Analytics Team Lead

Company Overview: The Airedale Group is the market-leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs to bespoke fabrication and installation. Coupled with the country's largest body of professional maintenance engineers, we offer the complete end-to-end solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK.

Job Overview: The Lead Analyst will oversee the delivery of business-critical dashboards and reports focused on field service operations. This includes driving the analysis of key performance indicators, service-level agreements, time on site, and first-time fix metrics. Overseeing a team of analysts, you will ensure the quality and accuracy of field service reporting, provide actionable insights to stakeholders, and foster a culture of best practices and continuous improvement.

This role will suit a professional who demonstrates strong leadership skills and hands-on analytical skills. There’s potential for this role to evolve and expand the team's scope into new areas such as IoT-based field service metrics or the development of new reporting and data tools. Help the team explore and integrate these technologies to drive further efficiency and data-driven decision-making in field service operations.

Benefits: Competitive Salary, Remote working, Career development.

Key Responsibilities:

• Dashboard development / technical hands-on: Building new reports for the business, supporting data modeling, and completing.
• Lead a team of analysts, and provide guidance and performance feedback to help the team support the business.
• Serve as the primary point of contact for internal stakeholders, providing regular updates on dashboard development and data issues.
• Ensure reports are built in efficient and effective manners, and establish best practices to allow self-service reporting.
• Proactively identify opportunities to improve processes and tools, actively drive changes to enhance efficiency
• Contribute to team development of dashboards (hands-on element of role with the expectation of building reports, supporting data modeling, etc)

Experience Required:

• Proficiency in Power BI and SQL, with a strong understanding of data ingestion, storage, and modelling best practices.
• Proven experience leading a technical team, within a data / BI setting.
• Excellent communication skills, with experience in influencing stakeholders to ensure alignment between data team activity and business requirements.
• Ability to manage multiple ongoing projects and take a flexible approach to assigning actions/resources.
• Strong attention to detail, commitment to data quality, and best practices.

The Airedale Group is expanding rapidly, employing circa 700 people across multiple locations in the UK. This is a fantastic time to be joining the business with opportunities for career progression.