HR Assistant

Firmdale Hotels is renowned for its stylish and unique properties, exceptional service, and a commitment to creating memorable experiences for our guests. As a part of our team, you'll join a community of dedicated professionals who are passionate about hospitality and excellence. Our flagship Ham Yard Hotel, a vibrant hub in the heart of London, is currently seeking a super-organised HR Assistant to support our dynamic team.

As an HR Assistant, you will play a crucial role in ensuring the smooth operation of our HR functions. Reporting to the HR Manager, you will provide essential administrative and transactional support to both the HR Manager and all hotel departments. Your contributions will help maintain an efficient and welcoming environment for our employees, enabling them to deliver exceptional service to our guests.

Responsibilities:

• Liaise with line managers and team members on all people-related queries.
• Support the on boarding and off boarding processes for new starters, including preparing offer paperwork and conducting exit interviews.
• Take the lead on various administrative tasks such as confirming employment details, processing changes to employee records, and updating terms and conditions.
• Maintain accurate and up-to-date employee folders and files.
• Create reports and data insights presentations on HR metrics.
• Assist the HR Manager with ad hoc projects and tasks as needed.

What you Need:

• Previous experience in an administrative role, preferably in HR.
• Highly organised and process-driven with excellent time management skills.
• Strong attention to detail and the ability to manage your own workload proactively.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced, ever-changing environment.
• A motivated self-starter with a positive and enthusiastic attitude.
• Proficiency in Microsoft Office applications.
• Strong interpersonal skills with the ability to build rapport easily.
• Ability to work effectively as part of a team.
• Prior experience in an HR administrative or assistant role is desirable.

What We Offer:

• Competitive annual salary of £30,975 and discretionary service charge
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Times Best Places to Work 2024
• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
• Manager of the Year Helle Jensen Cateys 2024
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
• Food & Beverage Manager of the Year Finalist - Pedro Paulo - Hotel Cateys 2024
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel & Leisure IT List best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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