Field Service Technician

A rapidly expanding company supplying high-efficiency turbo blowers to waste treatment plants and other industries is seeking a Field Service Technician to travel to customer sites.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Travel to customer sites as requested by Technical Services or Production Manager.

Carry out work as described in the Service Request and ensure job completion.

Identify issues on site & propose corrective actions.

Prepare & submit field service reports.

Support Quality Assurance by providing information about the product on site, as requested.

Support the Start-Up Manager for planning and implementation of the start-up.

Trouble shooting electrical systems as required.

Monitor and record test data using computer-based software.

KNOWLEDGE AND EXPERIENCE:

The ideal candidate will have strong computer skills and be proficient in Microsoft Office software and either a bachelor's degree in engineering or industrial technology or a minimum of 4 years’ experience working with electrical or centrifugal rotating technologies.

Previous Travel, Field Service, Customer Support and Aftermarket experience is desired.

The candidate must have strong problem solving and troubleshooting capabilities, ability to use inspection tools and strong oral and written communication skills, as well as strong interpersonal skills. Be able to work within all departments professionally, supporting other staff as needed. Some PLC (Programmable Logic Controller) & VFD (Variable Frequency Drive) experience is desirable.

Dedicated to achieving project schedules and milestones and the ability to work in a team environment with aggressive deadlines and multiple priorities while staying a team player.

The candidate must have a strong attention to detail. Be able to work with minimal supervision. Ability to read and understand engineering drawings and equipment specifications.

1. Work in a safe and conscious effort to comply with safety policies and good manufacturing processes.

1. Available to travel throughout the UK and occasionally internationally throughout Europe & the Middle East for unit start up and service.

1. Will have a passport allowing travel without major restrictions.

1. Organized and able to execute accurate and timely follow-ups.

WORKING CONDITIONS:

Work is normally performed in a field installation environment with typical shop/field hazards. Prescribed personal protective equipment will include eye protection, safety shoes and hearing protection in designated areas. Outside work in a wide range of weather conditions is typical.

PHYSICAL DEMANDS:

The physical demands and working environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Able to lift 25 kg.

Work within the UK Safety guidelines and work within the Water / Wastewater industries safety guidelines.

Must be willing to travel and/or work on weekends and holidays.

Must be available for out of hours call out during start-up/commissioning works.

A minimum of 80% travel may be required.

Work from home when not traveling.

Qualifications & Requirements:

CSCS/ECS card required for site works

Confined Space Entry (medium risk) highly desirable

SMSTS or SSSTS highly desirable

PASMA – Mobile tower access

Completed Mechanical/Electrical Apprenticeship or bachelor's degree in an engineering discipline with at least 2 years' experience in a similar field.

Valid UK Driving License

Fully insured vehicle to travel from site to site.

PLC programming knowledge or experience desirable.

IOSH or NEBOSH desirable

Water/Wastewater site working experience desirable

Benefits:

Competitive Salary

Competitive Mileage Allowance

Monthly paid private medical allowance

Daily subsistence allowance

Internet and Mobile Phone payment

Travel expenses paid (Hotels, Flights, Rental Vehicles)