Sales Coordinator (Groups)

We are seeking an experienced and confidentSales Coordinator (Groups)to become part of our Team atThe Ascott Hospitality UK.

As ourSales Coordinator (Groups), you will:

• Support the Reservations team by responding to all group reservations enquiries in a timely manner, ensuring the clients' requirements are met and expectations managed
• Coordinate requests for proposals and contracts for London properties
• Drive up-selling of rooms, supporting Company's performance
• Compile reports as and when necessary
• Support the Sales team with Groups enquiries
• Use RMS system to amend, correct and confirm reservations
• Take ownership of all Groups related tasks in the absence of the Groups Executive
• Handle guest complaints with a genuine caring attitude

Here at The Ascott, we promote an Enterprising and Winning Mindset. 2 years previous experience in a similar role is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role.

This is your opportunity to be part of our team as a Sales Coordinator (Groups).We focus on your professional and personal development, and we offer:

• Genuine career opportunities within our business
• Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
• A travel allowance for every day you work to contribute to your commuting cost
• A PERKBOX subscription with benefits, retail discounts and savings available from your first day
• Employee Assistance Programme
• Refer a Friend bonus
• Employee Recognition Awards Ceremony and company team parties
• Once you pass your probation, a special staff rate when staying in our European properties
• Staff incentives when you and your team perform
• (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging

About Us

The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.Ascott has about 94,000operating units and more than 64,000units under development, making a total of about 159,000 units in over 900 properties.

Ascotts award-winning brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Preference, Fox, Harris, POP!, Vertu and Yello.

If you are excited by a career in Hospitality and have a passion for providing great service, we look forward to hearing from you.

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