Events Executive

Family-style management and a caring and considerate approach to our staff are the philosophies at The Franklin, The Gore, and The Pelham (part of Starhotels Collezione).

The Collezione consists of the groups top thirty luxury five- and four-star hotels, located in the heart of New York, Paris, London, Milan, Florence, Vicenza, Saturnia, Rome, Trieste, and Venice. Each hotel has a distinct charm, embodying the local culture while sharing the Italian spirit, creativity, passion, and high level of service that encapsulate the whole group.

We are currently looking for an enthusiastic and passionate Events Executive to join the Starhotels team on a full-time basis. The vacancy is a cluster role where you will be supporting three properties: The Gore, The Pelham and The Franklin

As an Event Executive you will be responsible for:

• Taking incoming enquiries and taking these from conversion through to seamless transition to the operations team
• Providing excellent customer service to all customers
• Preparing event documentation and coordinating with other departments in the hotel and the customer
• Looking for opportunities to maximise revenue and drive repeat business

What we're looking for

• A warm, people-orientated demeanor
• A team player attitude
• A proactive, problem solving approach to work
• A background in customer service
• Strong communication skills
• Positive outlook and dependability
• Great organization and communication skills
• Excellent customer service skills and attention to details
• Previous experience in a similar role is necessary and experience working in boutique hotels would be advantageous.

Benefits:

For the right people we are committed to offer great career development opportunities, competitive salary and an array of benefits including but not exclusively:

Uniform with complimentary laundering

Refer a Friend Scheme (up to £750 per referral)

Workplace Pension

Discounted stay & F&B among the group

Discounts on local businesses

Cash back Health Benefit including optical, dental, chiro and physio

24/7 access to speak to a GP online and mental health counselling

Discounts on Health & Beauty, Travel, Retail and more

This is a great opportunity to join an ambitious organisation and work with our London team. If you feel you are ready to make yourself a great career, we look forward to receiving your application.

In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility.

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